Customer Experience
I am a seasoned client technology business development advisor with over 40 years of experience in client engagement, IT solutions, and problem-solving. My journey began in the United States Air Force, where I built strong foundations in information technology, leadership, management, critical thinking, adaptability, and resilience.
Throughout my career, I have worked at leading companies such as Electronic Data Systems (EDS), MCI Telecommunications, QWEST Communications, PAETEC, RealCom Solutions, and Bridgepointe Technologies. These roles have provided me with unique perspectives as a customer, vendor/solutions provider, and client advisor.
I believe that successful relationships are built on honesty, integrity, urgency, accuracy, availability, transparency, and a deep understanding of critical business issues. My expertise lies in resolving client and supplier challenges, creating proactive solutions to prevent obstacles, and leveraging my extensive experience to foster long-lasting, win-win situations for my clients and their chosen business solution providers.
