CX and unified communications platforms have become much more powerful. They’ve also become much harder to manage. What used to be a fairly straightforward contact
David McAbee serves as the Vice President of Enterprise Solutions for BridgepointeCX. David leads our business development efforts and is a Subject Matter Expert in CCaaS, AI & Analytics, and Business Process Outsourcing. He brings 20+ years of enterprise sales and sales leadership experience in CCaaS, BPO, as well as telecom and wireless. David has served as SVP of US Sales for a leading global BPO and has held the title of VP of Sales for several leading CX companies.
David has a degree in Economics and Policy from George Mason University and holds many professional sales certifications including Miller Heiman, Sandler, and Customer Centric Selling (CCS).
David lives in Virginia with his wife Sarah and their three children. David is a life-long learner and is always trying new things whether that is Beekeeping, Scuba Diving, or just exploring and camping with his family.
CX and unified communications platforms have become much more powerful. They’ve also become much harder to manage. What used to be a fairly straightforward contact
We’ve been having a very different kind of conversation with CX leaders over the past few weeks. It’s not about AI roadmaps, agent productivity, or
Customer experience automation has become a true differentiator, and few moments matter more than the instant a customer reaches out for help.   Whether they’re troubleshooting an issue, asking
