AI Assistant Terms of Use

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Kat is Bridgepointe’s Brand Management & Creative Lead with 15 years of experience in marketing for various industries such as retail, hospitality, and travel. With a BFA in graphic design, she has a heavy hand in the Bridgepointe brand and multimedia efforts.

1. ACCEPTANCE AND SCOPE

By accessing or using Bridgepointe Technologies’ AI Assistant (“AI Assistant”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Use (“Terms”). These Terms apply to all users of the AI Assistant, including employees, contractors, and authorized third parties.

IMPORTANT NOTICE: This AI Assistant is designed to support technology consulting and advisory services. It is not intended to provide any professional advice in legal, financial, or other domains. Further, appropriate human oversight is needed in all uses of this tool.

2. DEFINITIONS

“AI Assistant” means Bridgepointe Technologies’ artificial intelligence-powered tools, chatbots, and automated systems used to support business operations and client services.

“User Data” means any information, content, or data submitted to or processed by the AI Assistant, including prompts, queries, documents, and derived outputs.

“Prohibited Uses” means the restricted applications outlined in Section 5 of these Terms, among any other illegal or unethical application.

“High-Risk Applications” means uses in legal advice, financial decision-making, employment decisions, or other contexts where AI errors could cause significant harm.

3. PERMITTED USES

The AI Assistant may be used for:

Technology research and analysis;
Email or limited marketing document drafting and review (non-legal);
Business process optimization;
Data analysis; and
Internal training and knowledge management.

4. DATA PRIVACY AND SECURITY

4.1 Data Protection Commitments

No Training on Your Data: User Data will not be used to train or improve AI models without explicit written consent
Encryption: All data is encrypted in transit and at rest using industry-standard protocols;
Access Controls: User Data is accessible only to authorized personnel;
Retention Limits: User Data is retained as noted below or as required by law

4.2 Third-Party AI Services

When using external AI service providers, we ensure our use has substantially similar data protection restrictions.

4.3 Data Subject Rights

Users’ data is deleted weekly.

5. PROHIBITED USES AND LEGAL RESTRICTIONS

5.1 Absolutely Prohibited Uses

The AI Assistant may NOT be used for:

Professional Decision-Making Without Human Oversight:

Providing legal advice or legal document preparation
Financial advice or trading decisions
Employment hiring, firing, or promotion decisions

Regulated Industry Applications:

Financial services requiring regulatory compliance
Legal practice or attorney work product
Safety-critical system design or validation

Harmful or Illegal Content:

Generating discriminatory, biased, or harassing content
Creating misleading or false information
Violating intellectual property rights
Circumventing security measures or access controls

5.2 High-Risk Use

Users must not use the tool for any High-Risk Uses.

6. MONITORING AND ENFORCEMENT

6.1 Comprehensive Monitoring Rights

BRIDGEPOINTE TECHNOLOGIES RESERVES THE RIGHT TO, AND WILL ACTIVELY MONITOR, REVIEW, ANALYZE, AND INSPECT ALL USER INPUTS, AI OUTPUTS, AND USAGE PATTERNS FOR:

Compliance with these Terms of Use;
Violations of the Prohibited Uses outlined in Section 5;
Security threats or vulnerabilities;
Inappropriate, harmful, or illegal content;
Regulatory compliance requirements;
Quality assurance and system performance; and
Risk management and liability prevention.

6.2 Monitoring Methods and Scope

Our monitoring activities may include, but are not limited to:

Real-time content scanning of all inputs and outputs using automated systems
Human and/or AI Assistant review of flagged content by authorized Bridgepointe personnel
Pattern analysis to identify potential policy violations or misuse
Audit logging of all user activities and system interactions
Third-party monitoring tools and security services
Periodic compliance reviews of user accounts and usage history

6.3 No Privacy Expectation

USERS ACKNOWLEDGE AND AGREE THAT:

There is no expectation of privacy in any use of the AI Assistant;
All inputs, outputs, and interactions may be monitored, recorded, and reviewed;
Monitoring may occur without prior notice to users; and
Bridgepointe may retain monitoring records indefinitely for compliance and legal purposes.

6.4 Enforcement Actions

Upon detection of any violation or potential violation, Bridgepointe may immediately:

Suspend or terminate user access to the AI Assistant;
Block or filter specific inputs or outputs;
Report violations to appropriate authorities;
Preserve evidence for legal proceedings; and
Take any other action deemed necessary to protect Bridgepointe’s interests.

6.5 User Consent to Monitoring

By using the AI Assistant, users explicitly consent to all monitoring activities described in this section and waive any claims related to such monitoring.

7. ACCURACY AND RELIABILITY DISCLAIMERS

7.1 Output Limitations

AI-GENERATED CONTENT IS PROVIDED “AS IS” WITHOUT WARRANTIES. The AI Assistant:

May produce inaccurate, incomplete, or outdated information;
Cannot replace professional judgment or expertise;
May exhibit biases present in training data; and
Should not be relied upon for critical business decisions without verification.

7.2 User Responsibility

Users are solely responsible for:

Verifying the accuracy of AI outputs;
Ensuring compliance with applicable laws and regulations;
Implementing appropriate oversight; and
Protecting confidential and sensitive information

8. INTELLECTUAL PROPERTY AND OWNERSHIP

8.1 User Input Ownership

Users retain all rights, title, and interest in their input data, prompts, queries, and any content submitted to the AI Assistant (“User Inputs”). By using the AI Assistant, users grant Bridgepointe a limited, non-exclusive license to process User Inputs solely for the purpose of providing AI services and generating outputs.

8.2 Bridgepointe Ownership of AI Outputs

ALL AI-GENERATED OUTPUTS, RESPONSES, CONTENT, RECOMMENDATIONS, ANALYSES, AND DERIVATIVE WORKS PRODUCED BY THE AI ASSISTANT (“AI Outputs”) ARE THE EXCLUSIVE PROPERTY OF BRIDGEPOINTE TECHNOLOGIES.

By using the AI Assistant, users acknowledge and agree that:

Bridgepointe owns all right, title, and interest in AI Outputs;
Users have no ownership rights in AI Outputs;
Bridgepointe may use, modify, distribute, destroy, and commercialize AI Outputs without restriction;
Users receive only a limited, revocable license to use AI Outputs for their internal business purposes; and
This license may be terminated at any time for any or no reason by Bridgepointe.

8.3 Assignment of Rights

TO THE EXTENT USERS MAY HAVE ANY RIGHTS IN AI OUTPUTS UNDER APPLICABLE LAW, USERS HEREBY IRREVOCABLY ASSIGN, TRANSFER, AND CONVEY ALL SUCH RIGHTS TO BRIDGEPOINTE TECHNOLOGIES.

8.4 Proprietary Technology

Bridgepointe retains all rights to the AI Assistant technology, algorithms, models, and any improvements or enhancements thereto.

9. WAIVER OF CLAIMS AND INDEMNIFICATION

9.1 Complete Waiver of Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, USERS HEREBY WAIVE AND RELEASE ALL CLAIMS, DEMANDS, CAUSES OF ACTION, DAMAGES, LOSSES, COSTS, AND EXPENSES OF EVERY KIND AND NATURE AGAINST BRIDGEPOINTE TECHNOLOGIES, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, AND REPRESENTATIVES ARISING FROM OR RELATING TO:

Any use of the AI Assistant, regardless of the purpose or application;
Any AI-generated outputs, recommendations, or content;
Any decisions made based on AI Assistant outputs;
Any errors, inaccuracies, or omissions in AI-generated content;
Any system downtime, technical failures, or service interruptions;
Any data privacy or security incidents;
Any regulatory violations or compliance failures;
Any intellectual property infringement claims;
Any business losses, damages, or harm of any kind; and
Bridgepointe’s ownership and use of AI Outputs.

9.2 Comprehensive User Indemnification

Users agree to indemnify, defend, and hold harmless Bridgepointe Technologies, its officers, directors, employees, agents, affiliates, and representatives from and against any and all claims, demands, lawsuits, damages, losses, costs, liabilities, and expenses (including reasonable attorneys’ fees) arising from or relating to:

Any use of the AI Assistant by user or their authorized personnel;
Any breach of these Terms by user;
Any violation of applicable laws or regulations in connection with AI Assistant use;
Any third-party claims related to user’s AI-generated content or outputs;
Any decisions, actions, or omissions based on AI Assistant outputs;
Any harm caused to third parties through user’s use of the AI Assistant;
Any intellectual property infringement claims related to user’s inputs or outputs;
Any regulatory enforcement actions or penalties;
Any employment, discrimination, or bias-related claims;
Any professional malpractice or negligence claims;
Any data privacy violations or security breaches involving user data; and
Any challenges to Bridgepointe’s ownership of AI Outputs.

9.3 No Bridgepointe Liability or Indemnification

BRIDGEPOINTE TECHNOLOGIES PROVIDES NO INDEMNIFICATION, DEFENSE, OR PROTECTION TO USERS UNDER ANY CIRCUMSTANCES. USERS ASSUME ALL RISKS AND LIABILITY ASSOCIATED WITH AI ASSISTANT USE.

10. LIMITATION OF LIABILITY

10.1 Complete Disclaimer of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIDGEPOINTE TECHNOLOGIES SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY:

Direct, indirect, incidental, special, consequential, or punitive damages;
Business interruption, lost profits, or lost revenue;
Data loss, corruption, or unauthorized access;
Professional malpractice or negligence claims;
Regulatory penalties or enforcement actions;
Third-party claims or lawsuits;
Personal injury or property damage; and
Reputational harm or business losses.

10.2 Maximum Liability Cap

IN NO EVENT SHALL BRIDGEPOINTE’S TOTAL LIABILITY EXCEED ZERO DOLLARS ($0). THIS LIMITATION APPLIES REGARDLESS OF THE LEGAL THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE.

11. COMPLIANCE AND REGULATORY REQUIREMENTS

11.1 User Regulatory Compliance

Users are solely responsible for ensuring their use of the AI Assistant complies with:

Applicable data protection laws (GDPR, CCPA, etc.);
Industry-specific regulations;
Export control and sanctions laws;
Anti-discrimination and bias prevention requirements; and
Professional licensing and ethical obligations.

11.2 Audit and Monitoring Rights

As noted in Section 6 above, Bridgepointe reserves the right, among other things, to:

Monitor AI Assistant usage for compliance with these Terms;
Suspend access for violations or security concerns;
Cooperate with regulatory investigations; and
Implement additional safeguards as required by law.

12. TRANSPARENCY AND DISCLOSURE

12.1 AI Disclosure Requirements

When using AI Assistant outputs in client-facing materials or decisions, users must:

Disclose that AI assistance was used where legally required;
Implement human review processes for client deliverables;
Maintain records of AI usage for audit purposes; and
Acknowledge Bridgepointe’s ownership of AI Outputs when legally required.

12.2 Bias Prevention and Testing

Users are solely responsible for:

Testing outputs for bias in their specific use cases;
Implementing diverse review processes;
Monitoring for discriminatory impacts; and
Ensuring fair and non-discriminatory outcomes.

12. TERM AND TERMINATION

These Terms remain in effect until terminated. Either party may terminate with 30 days’ written notice. Bridgepointe may immediately suspend access for violations of these Terms or legal requirements.

Upon termination:

User access to the AI Assistant will cease;
User Data will be deleted within 7 days unless legally required to retain
Bridgepointe’s ownership of AI Outputs will survive termination; and
Sections 6, 7, 8, 9, and 13 will survive termination.

13. GENERAL PROVISIONS

13.1 Governing Law

These Terms are governed by Delaware law, excluding conflict of law principles.

13.2 Updates and Modifications

Bridgepointe may update these Terms with 30 days’ notice. Continued use constitutes acceptance of updated Terms.

13.3 Severability

If any provision is found unenforceable, the remainder of these Terms will remain in effect.

13.4 Contact Information

For questions about these Terms or the AI Assistant, contact:

Email: legal@bpt3.net
Address: 999 Baker Way, San Mateo CA 9440

By using the AI Assistant, you acknowledge that you have read, understood, and agree to these Terms of Use, including the complete waiver of claims, comprehensive indemnification obligations, and Bridgepointe’s exclusive ownership of all AI Outputs.

Last Updated: December 2025