Author: Brian Miller
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Channel trailblazer and CX thought leader tapped to help Partners deliver world-class CX experiences 

Bridgepointe Technologies (“Bridgepointe”, “BridgepointeCX” or the “Company”), a tech advisory firm that helps mid-market and enterprise companies bridge the gap between tech investments and business results, today announced that Jamaal Savwoir has joined the company as Vice President of Channel for BridgepointeCX. 

With an extensive 20-year history in technology, specifically in Customer Experience, Jamaal brings a deep understanding of the challenges facing CX leaders in today’s rapidly evolving market.  He has been recognized for his outstanding leadership and contributions to the industry, including being named to the Channel Futures Circle of Excellence in 2022. 

“We believe in the power of partnership. BridgepointeCX is focused on helping partners deliver for their clients with a full suite of CX services that go far beyond just Contact Center technologies to include CX Strategy, Outsourcing, Implementation, and ongoing Managed Services – ultimately driving value from technology investments and delivering quantifiable business results,” stated Kris Kramer, Managing Director, CX Services.

“Jamaal is uniquely qualified to help us expand our reach through the channel partner community,” added Kris Kramer.  “He is driven and passionate about helping everyone win together and is not only a strong leader but has the ability to solve complex CX-related challenges for our partners.” 

In this role, Savwoir will be responsible for developing and executing the company’s channel strategy, with a focus on driving BridgepointeCX services through strategic partnerships and alliances, as well as expanding the BridgepointeCX reach in the marketplace. 

Industry Veteran, Jamaal Savwior, to lead BridgepointeCX Channel Strategy

“I’ve seen the value that BridgepointeCX can deliver to partners and clients first-hand over the past few years,” shared Jamaal Savwoir.  “There is a gap between where partners end, and service providers begin that Bridgepointe CX fills perfectly.  Simply stated – I’m here because we provide a service to partners and customers that no one else can.  I can’t wait to help our channel partners drive greater value with their CX clients.”

About Bridgepointe Technologies

Bridgepointe Technologies is a leading tech advisory firm that helps mid-market and enterprise companies bridge the gap between tech investments and business results. Over the past 20 years, Bridgepointe has worked with over 12,000 companies to save time by shortening the procurement process while saving money and increasing ROI. Supported by in-house, best-in-class Solution Architects and IT Strategists, the firm has developed a proven process to quickly drive time to value with tech investments. For more information about Bridgepointe please visit 

About BridgepointeCX 

BridgepointeCX is the premiere provider of performance based CX as a Service, with over 450 customers and 2500+ successful CX projects. Services include CX strategy, outsourcing, implementation, and managed services that deliver unrivalled results. In May 2022, PPT Solutions a “Bridgepointe Company” announced that it would fully operate under the Bridgepointe brand umbrella as BridgepointeCX. For more information about BridgepointeCX please visit