In an increasingly connected world, your employees need the ability to effortlessly and instantly share communication across multiple channels.

Transform your business by integrating Voice, Video, Chat, and more into a unified communications and collaboration platform. UCaaS (Unified Communication as a Service) can facilitate a more secure, compliant and efficient communication and collaboration strategy throughout your entire organization.

The top UCaaS Suppliers in the market today offer a highly reliable end-user experience in countries all over the globe. This user experience is backed by industry-leading SLAs, call quality reporting and enriched analytics.

As a cloud-based subscription platform, UCaaS shifts communication costs from a capital cost to an operational one, enabling your organization to expand and contract while maintaining a predictable monthly expense for all of your needs.

Plus, with UCaaS your company benefits from a continuous development cycle of new features and functionality which get layered seamlessly into your user experience without any disruption of service or additional capital investment.

A Clear Path to ROI for Your Next Unified Communications and Collaboration Project

Bridgepointe partners with the world’s leading UCaaS Suppliers to provide powerful and cost-effective communication options for your business.

Whether you are migrating away from a premise-based Cisco or Avaya platform, trying to maximize your investment in Microsoft Teams, or unifying all of your global locations onto a single platform, our Solution Architects will ensure every business unit is understood and all use cases are covered for a successful transition.

With over two decades of experience, 150+ supplier relationships, and a long heritage with communication platforms we’ll help you procure the UCaaS solution to best meet your business needs today and tomorrow.

Using our proven Time to Value Model, you can insert our Solution Architects into your project flow at any step to help bridge the gap between technical requirements and business goals to create a clear path to ROI.

From there, we’ll work with you to:

  • Audit and assessment of current capabilities.
  • Data gathering and requirements documentation for next-generation platform.
  • Coordination of supplier meetings and tailored demonstrations.
  • Side-by-side supplier score carding.
  • Price benchmarking and negotiation.
  • Implementation and transition process.

Connect with an Expert

News & Resources

CX solutions offer a path toward meeting your business goals, saving money and improving efficiency. Here are four critical questions to ask before you buy.

CX Solutions: Four Critical Questions to Ask Before You Buy

CX solutions offer a proven way to consolidate communications platforms and reduce Total Cost of Ownership (TCO). In exploring potential solutions, you must carefully consider …

Read More

The Rise of Collaborative Intelligence for Contact Centers

The Rise of Collaborative Intelligence for Contact Centers

The pandemic gravely affected the contact center industry, and as a result, more organizations are looking to leverage collaborative intelligence in their operations. From hurried …

Read More

Could Intelligent Virtual Agents Be the Secret Weapon Against Quiet Quitting?

Could Intelligent Virtual Agents Be the Secret Weapon Against Quiet Quitting?

The employee burnout rate is higher now than at the height of the pandemic, and it’s worsening. With companies struggling to maintain their workforce, many …

Read More

Drive Better Business Outcomes with Collaboration and Communications

Connect with an Expert