News TekSecute

Bridgepointe Technologies and TekSecute Technology Group Strengthen Partnership

Companies team up to provide a wide range of custom services and solutions for hospitality sector. Bridgepointe Technologies (“Bridgepointe” or the “Company”), a tech advisory firm that helps mid-market and enterprise companies bridge the gap between tech investments and business results today announced a formal strategic partnership with TekSecute Technology Group. TekSecute is a well-known …

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4 Trends in UCaaS and CCaaS for 2023

UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) have helped countless businesses transform how they communicate. And that transformation will only accelerate in the coming year when we look at trends in UCaaS and CCaaS.  With new technologies being developed daily, UCaaS and CCaaS can offer businesses more functionality and …

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contact center operations

Must-Have Technology to Streamline Your Contact Center Operations

Contact center operations involve a lot of moving parts, which is why technology has always played a role in their success. From improving the customer experience to onboarding and upskilling agents, technology has always shaped the way contact centers operate.   The latest advancements in technology provide useful tools for contact centers, but which ones …

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UCaaS platforms

SuccessFuel Saves 25% Per Month with New Communications Platform

When SuccessFuel, a business insights and demand generation company, found themselves nearing the contractual end with their existing provider, they knew it was the time to consider digital transformation and explore UCaaS platforms. With 15+ locations that required networking and phones, SuccessFuel had ongoing challenges with their technology.  As Erik DeLapp, IT Engineer/Manager at SuccessFuel …

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