On August 22, 2022, FCC Order 19-72A1 went into effect, so carriers no longer have to support copper lines. This change has left many organizations scrambling for long-term solutions, creating

More and more organizations are recognizing that they need their cloud infrastructure to meet their specific needs. As a result, they’re shifting their approach so they can reap the many

Effective vendor management can considerably impact a successful relationship with your BPO service provider.  In fact, according to one study from Deloitte, vendor management can help drive stronger results, with

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