As a highly engaged and award-winning leader, Kris has over two decades of expertise in contact center, vendor, account, and program management. With his focus on client satisfaction, Kris brings his business acumen, unique perspective and ability to solve client business challenges with proven bottom-line results. Prior to joining Bridgepointe with the acquisition of PPT Solutions in 2022, Kris held positions such as Head of Global Outsourcing at Sprint where he led approximately 24k agents to win five JD Power Awards for the Virgin and Boost Mobile Brands.

John Horn
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