Watch: Subscribe: Listen: Read: In this episode of The Bridgecast, host Scott Kinka welcomes Joel Neeb, Chief Transformation and Business Operations Officer at 8×8, for a deep dive into organizational
Watch: Subscribe: Listen: Read: In this episode of The Bridgecast, host Scott Kinka welcomes Joel Neeb, Chief Transformation and Business Operations Officer at 8×8, for a deep dive into organizational
Watch: Subscribe: Listen: Read: In this episode, host Scott Kinka sits down with Shane Cleckler, Director of Sales Engineering, and Jeff Martis, Senior Director of Product Management at Sangoma, to
Watch: Subscribe: Listen: Read: In this special Tech Summit episode of The Bridgecast, host Scott Kinka sits down with Neal Foard, principal of StoryFire and featured speaker at Bridgepointe’s Tech
Watch: Subscribe: Listen: Read: Marketing is becoming more data-driven, personalized, and technically complex than ever before. As businesses adapt to hybrid work environments and AI-powered strategies, the collaboration between marketing
Watch: Subscribe: Listen: Read: What if you could transform your customer experience while leveraging the power of AI and video? In this episode of The Bridgecast, host Scott Kinka and
Watch: Subscribe: Listen: Read: Can AI make business communication smarter and sales more human? Scott Kinka and Mike Kane from Dialpad break down the future of AI-driven conversations, tech partnerships,
First United Bank & Trust is a full-service financial institution with almost two billion in assets, over 20 full-service or drive-up offices, and a customer service center. When First United
Watch: Subscribe: Listen: Read: There are five generations in the workforce today, and every one speaks, communicates, and collaborates differently. You have to meet them all where they are—generally in
In today’s world, contact centers are vital to delivering exceptional customer experiences in the banking and credit union industry. This means keeping up with contact center trends is essential to
As more organizations focus on enabling hybrid work solutions, adoption rates for cloud-based communication platforms have steadily increased. These platforms, specifically Microsoft Teams and Microsoft Teams Phone, simplify operations while
