Parallel Technologies and BSB Communications Join Forces to Become Mitel’s Second-Largest U.S. Partner

Author: Scott Evars
Strategic relationship enhances service offerings, delivering greater value to customers nationwide
Strategic relationship enhances service offerings, delivering greater value to customers nationwide

Parallel Technologies and BSB Communications today announced a new strategic partnership. (Parallel Technologies is powered by Bridgepointe.) 

Effective
immediately, Michigan-based BSB will operate as a division of Parallel Technologies, continuing to use its brand in specific contexts. This partnership positions BSB and Parallel as Mitel’s second-largest partner in the United States, offering more resources and support to their customers.

Founded in 1984, BSB has been a long time, Exclusive Platinum Mitel partner with extensive experience deploying and supporting Mitel’s flagship MiVoice Business solutions on behalf of 1,000+ customers in the financial, healthcare, and public sector verticals. The combined company now covers Ohio and Michigan while supporting clients nationwide and internationally. 

Peter Johnson of BSB will become President of Parallel, while Don Poling remains CEO. “Partnering with BSB Communications is a game-changer,” said Poling. “BSB’s MiVoice Business expertise will allow us to deliver even stronger communication solutions and solidify our position as a powerhouse Mitel partner.”

Parallel Technologies is an employee-owned company that has been in business since 1983 and is powered by the nation’s leading technology advisory firm Bridgepointe. All BSB employees are now part of Parallel’s Employee Stock Ownership Plan (ESOP).  
 
Through Bridgepointe Technologies, BSB will now offer expanded capabilities, including SD-WAN, networking, CX, cybersecurity, and more, providing a single point of contact for all technology and consulting needs. Additionally, Parallel provides structured cabling services and overhead paging as needed.  
 
President of Parallel Technologies, Peter Johnson, added, “BSB Communications has always been committed to exceeding customer expectations. Joining forces with Parallel Technologies allows us to enhance our capabilities and continue delivering top-tier services to our customers. We’re excited for this next chapter.”  

BSB’s MiVoice Business expertise will allow us to deliver even stronger communication solutions and solidify our position as a powerhouse Mitel partner.

About Bridgepointe Technologies

Bridgepointe Technologies is a leading tech advisory firm that provides mid-market and enterprise companies with the better way to buy, manage and implement technology. Founded in 2002, the firm has helped over 12,000 companies discover the difference our deep experience and proven process makes. The firm offers a full range of strategic solutions and services, including Lifecycle Management and Customer Experience. 

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