Bridgepointe Technologies Appoints Mark Denney as Chief Client Experience Officer

Veteran growth executive to lead Bridgepointe’s Client Advisory / Customer Experience organization, deepening advisory support for their clients  

Bridgepointe Technologies (“Bridgepointe” or the “Company”), a tech advisory firm that provides mid-market and enterprise companies a better way to buy, manage and implement technology, today announced the appointment of Mark Denney as Chief Client Experience Officer. Denney will lead Bridgepointe’s Client Advisory organization and report to Chief Revenue Officer Brian Miller. 

The appointment creates a dedicated executive leader for one of Bridgepointe’s most important priorities: supporting and growing relationships with the clients of the firm’s Partners. Over the past two and a half years, Bridgepointe has built a Client Advisory function designed to give these clients ongoing advisory guidance across their technology decisions, from evaluation and procurement through implementation and lifecycle management. Denney’s mandate is to strengthen that function with additional structure, resources and executive focus. 

“Our clients trust Bridgepointe to guide them to the right vendor agnostic technology decisions, and that trust is earned one relationship at a time,” said Brian Miller, Chief Revenue Officer at Bridgepointe. “Mark’s job is to make sure every client gets that same level of advisory support at scale. He has built and led client-facing organizations through exactly this kind of growth, and he knows how to do it without losing the personal relationships that make the model work.” 

Denney brings more than 25 years of experience leading revenue and customer-facing organizations across telecommunications, managed services and technology-enabled services. He served as Chief Revenue Officer at Masergy, where sales were primarily channel-driven and where he helped guide the company through its acquisition by Comcast while maintaining exceptionally strong customer retention. He later served as Chief Revenue Officer at Tangoe, a leading technology expense management provider. That experience matters at Bridgepointe, where Denney will be expected to build lifecycle expense management more deeply into the firm’s clients’ operations. Earlier in his career, he spent nearly two decades at PAETEC and Windstream building and leading channel sales organizations. Most recently, he has been advising private equity firms and their portfolio companies on building for scale, experience that maps directly to Bridgepointe’s own growth trajectory. 

“The traditional technology channel rewards the transaction. Traditional consulting rewards the hours. Neither model rewards the outcome,” said Denney. “Bridgepointe’s success is tied to whether clients succeed and stay, and that changes everything about how you serve them. That’s the model I want to lead.” 

“This is a critical hire for us, signaling a clear and continued investment in the enterprise and mid-market companies we serve and the people who serve them,” said Scott Evars, Chief Executive Officer at Bridgepointe. “We’ve spent years building the team, tools and field support behind our Client Advisory function. The fact that we can attract an executive of Mark’s pedigree to lead this effort speaks volumes about the work happening here and how differentiated and disruptive we believe this model is.” 

ABOUT BRIDGEPOINTE TECHNOLOGIES 

Bridgepointe Technologies is a leading tech advisory firm that provides mid-market and enterprise companies with the better way to buy, manage and implement technology. Founded in 2002, the firm has helped over 14,000 companies discover the difference our deep experience and proven process makes. The firm offers a full range of strategic solutions and services, including Lifecycle Management, Customer Experience and AI. You can learn more at bridgepointetechnologies.com. 

PRESS CONTACT 

Brian Leonard 
press@bpt3.net 
www.bridgepointetechnologies.com