Author: Brendan Strain

As a hotel or motel operator, you know guest experience is paramount. Whether your operation has 20 rooms or 200 rooms, your hotel phone system enables you to meet guest

A positive customer experience (CX) is deemed essential by approximately 80% of American consumers, who value speed, convenience, knowledgeable assistance, and friendly service. With advancements in AI technology, the future

On August 22, 2022, FCC Order 19-72A1 went into effect, so carriers no longer have to support copper lines. This change has left many organizations scrambling for long-term solutions, creating

UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service) have helped countless businesses transform how they communicate. And that transformation will only accelerate in the coming

With hybrid work becoming the new norm for many, effective hybrid collaboration is more important than ever. The pandemic jump-started an already existing trend towards remote and hybrid models of

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